Terms & Conditions

CUSTOMER CARE

At, The Homeschool Hub we believe that customer care is essential. We strive to ensure that all our customers have a positive experience when dealing with us. We prioritize our customers, not only our young readers, but also the parents and guardians who are paying for their child to engage in our unique service. We provide customer support via, email and live chat, ensuring that customers can get in touch with us when they need to. We are committed to providing quality customer service to ensure that our customers are always happy and satisfied.

PRIVACY & SAFETY

At The Homeschool Hub, we take privacy and safety very seriously. We do not share any information with third parties without expressed direction or permission. We are committed to safeguarding children and vulnerable adults and follow standard safeguarding protocols which can be found in our organisation's governing body document, available on request. Furthermore, our online forum is regularly monitored to ensure safety and security. We highly recommend not sharing any personal information our parents f forum, as we cannot take responsibility for any individuals personal conduct within the group but we reserve the right to place bans and temporary bans on any behavior we deem to be suspicious or predatory, harassing, discriminatory, anti-social, racist, sexist or otherwise offensive or non conducive to a safe environment for all users.